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Maintenance Plans for WordPress

Maintenance Plans For Your WordPress Web Site
WordPress Software, Plugin & Theme Updates, Security Scans, Anti-Spam, Monthly Maintenance, SEO and More!

Maintenance Plans For Your WordPress Web Site - Monthly Subscription

WEB SITE SECURITY AND MAINTENANCE IS A MUST, NOT A MAYBE

 

A Hacker Like This Is Just One of the 100,000 Reasons Why Your WordPress Web Site Needs A Security & Maintenance Plan!

A Hacker Like This Is Just One of the 100,000 Reasons Why Your WordPress Web Site Needs A Security & Maintenance Plan!

It’s a constant battle to keep hackers at bay and keep web sites up-to-date with the latest technology.  Security breaches on web sites (ALL WEB SITES) are constantly rising and hackers are always active, often by using automated bots that try to hack a site at superhuman speed.  If a hacker gains access to your web site, they can go undetected and leave links in your web site that an unsuspecting customer can then click on to download a virus or malware, or they can steal information, or they can make the entire site go down (often requiring many hours to fix).  The steps that need to be taken to protect your web site go hand-in-hand with the ever-changing increase in hacker activity and technology upgrades.

 

WordPress web sites are the crème-de-la-crème of the internet and come with A LOT of bells and whistles.  WordPress web sites are built upon a software system that utilizes a database to store information.  There are a lot of moving parts that make up a WordPress site including the actual WordPress software itself and numerous plugins all created by different developers.  WordPress comes out with near constant updates, often as a result of a security enhancement to keep up with hackers!  Most plugins and themes then follow suit with an upgrade of their own.  WITH ALL THIS CONSTANT CHANGE, YOUR WEB SITE ALSO NEEDS CONSTANT UPDATES.

 

There are many things that can be done to help keep hackers out of your web site and to keep your site’s software up-to-date – things that must be continually monitored, updated and improved upon.  From usernames, visibility, passwords, plugins and updates to IP blocking, scanning, coding, backups and more, your site needs a maintenance / security plan and it must be updated and monitored on a regular basis.  The following plans are provided to that effect.

  • BUSINESS GOLD FOR WORDPRESS (MAINTENANCE PLAN)
  • $ 49 Monthly
  • Maintenance Plan for one WordPress site **:


    • Monthly software & plugin updates
    • Security monitoring
    • Theme & PHP version updates (if available)
    • Periodic web site backup
    • Initial site analysis & recommendations
    • FREE BONUS:
    • “Site Insurance”

    No contract; cancel any time

    ** Please read all plan details below.

  • Subscribe Now
  • BUSINESS PLATINUM FOR WORDPRESS (MAINTENANCE PLAN)
  • $ 99 Monthly
  • Maintenance Plan for one WordPress site **:


    • Everything in Gold Plan +
    • Weekly software & plugin updates
    • Extra Security and Performance Scans
    • Contact form data archive
    • IP blocking of hacker/spammer IPs
    • Plugin swaps if deemed outdated by WordPress and if available
    • FREE BONUSES:
    • Premium anti-spam ($99/yr value)
    • “Site Insurance”

    No contract; cancel any time

    ** Please read all plan details below.

  • Subscribe Now
  • BUSINESS ULTIMATE FOR WORDPRESS (MAINTENANCE + SEO)
  • $ 319 Monthly
  • Maintenance + SEO Plan for one WordPress site **:


    • Everything in Platinum Plan +
    • Dedicated SEO tweaks (average 2 hours) at developer’s discretion (each month will feature an SEO topic/task such as site tweaks, meta tags, image tags, ranking, reports, Google Business Listing, sitemaps, keywords, keyword pages, backlinks, site suggestions, webmaster tools, Google Search Console and more!  All efforts are focused toward better performance and search ranking without client request – get better search rank on autopilot!)
    • FREE BONUSES:
    • Premium anti-spam ($99/yr value)
    • “Site Insurance”
    • Discount on requested updates

    No contract; cancel any time

    ** Please read all plan details below.

  • Subscribe Now
Best SEO/ Value
  • BUSINESS ULTIMATE XL FOR WORDPRESS (MAINTENANCE + SEO)
  • $ 459 Monthly
  • Maintenance + SEO Plan for one WordPress site **:


    • Everything in Ultimate Plan +
    • Dedicated SEO tweaks (average 4 hours) at developer’s discretion (each month will feature an SEO topic/task as detailed in the Ultimate Plan)
    • FREE BONUSES:
    • Premium anti-spam ($99/yr value)
    • “Site Insurance”
    • Discount on requested updates

    No contract; cancel any time

    ** Please read all plan details below.

  • Subscribe Now

WHICH WORDPRESS MAINTENANCE PLAN SHOULD I CHOOSE?

DON’T NEED SEO? CHOOSE GOLD OR PLATINUM

Choose the Gold Plan if you would like the benefits of:

 

        • monthly software and plugin updates
        • security monitoring
        • don’t need SEO
        • don’t have contact forms on your site

 

Choose the Platinum Plan if you would like the benefits of:

 

        • weekly software and plugin updates
        • extra security monitoring
        • extra attention to your site’s health and maintenance
        • don’t need SEO
        • web site contact form archive sent to you

 

The difference between these two plans is that the Platinum Plan provides more frequent software updates, backups and security monitoring; AND an archive of the entries your web site’s forms receive (if applicable).

NEED SEO? CHOOSE ULTIMATE or ULTIMATE XL

Choose the Ultimate Plan or Ultimate XL Plan if you would like the benefits of:

 

        • the Platinum plan (site software maintenance and security monitoring, etc.)
        • AND attention paid to your site’s SEO (search engine optimization)

 

The difference between the Ultimate and Ultimate XL Plans is that the Ultimate Plan includes an average of 2 hours per month dedicated to your site’s SEO and the Ultimate XL Plan includes an average of 4 hours dedicated to your site’s SEO.

The Ultimate XL Plan is the best value and includes WordPress software and plugin updates, security monitoring, site backups, web site form archives, plus an average of 4 hours per month dedicated to your site’s SEO!

PLAN DETAILS:

** Please read all plan details below:

What are WordPress Maintenance Plans used for?

These plans are designed to allow for the types of developer-driven tasks to a WordPress site that the client does not need to request.  These plans are mainly designed to allow your developer to keep your web site and its software performing optimally with up-to-date software and security measures while giving you a set monthly rate to cover those tasks.

What is not included?

Client-Requested Site Updates are not included.  There is limited time allotted in each plan dedicated to the regular maintenance tasks of software updates, security, backups, etc.  Therefore, any service requested by the client, which is not included (i.e. content changes or updates, adding photos, etc.) will be logged and billed separately.

Email tech support, set-up, trouble-shooting, or anything to do with email accounts is not included in maintenance plans.

Web site tech support, how-to documents, how-to instructional videos, conversations, consulting, etc, are not included in maintenance plans.


Some updates are not available and therefore are not included in the monthly maintenance plans, such as:

  • THEME UPDATES THAT ARE UNAVAILABLE OR INCOMPATIBLE WITH THE LATEST VERSION OF WORDPRESS: a theme can only be updated IF an update is made available by the theme’s author AND access to the hosting control panel is provided AND access to the theme source file is available AND the theme is compatible with the latest version of WordPress.
  • OBSOLETE THEMES: Some themes become obsolete (are not updated or are not made available by the theme’s author). In those instances, developer will make recommendations for a redesign of the site with a new theme.  Theme changes are not included in any plan.

See the disclaimers section below for more info on what is not included.

What if I need something changed on my web site?

Support Requests: The limited amount of time allotted for maintenance plans is dedicated to the regular maintenance tasks of software updates, security, backups, etc. or SEO.  However, there will be times when you will need or want to make changes on your site (i.e. add photos, change text, etc.) and we are here for you!  Client-requested tasks will be billed separately.

 

PREFERRED WAY TO MAKE REQUESTS: For the sake of time, efficiency and record-keeping, we encourage you to send all support requests or content changes via email whenever possible.  Phone calls and video conferencing can tally a considerable amount of time and are logged as client-requested updates.

Do I get a discount on other services?

Discounted Hourly Rate on Some Plans: clients on the Ultimate and Ultimate XL Plans will receive a 5% discount off the normal hourly rate for client-requested updates.

Is there a set-up fee?

Set-Up Fee: There is a one-time $99 set up fee for the Gold and Platinum Plans to ensure all needed plugins and site software are up to date at the outset and to create an initial backup of the server and to onboard the details for the client’s site.  There is a $199 set up fee for the Ultimate or Ultimate XL Plan to do the initial site backup and updates and to perform preliminary SEO reports and onboarding.

What is the FREE Bonus? *

 

  • FREE BONUS:  SITE INSURANCE. Clients on all plans will receive “Site Insurance” for free. See more info on this below.
  • FREE BONUS: ANTI-SPAM. From the Platinum Plan and higher, Premium WordPress Anti-Spam plugin is included free of charge to help snag spam on site forms and comments (a $99/year value).
  • DISCOUNT: From the Ultimate Plan and higher, clients will receive a 5% discount off the normal hourly rate for client-requested updates.

What is ``Site Insurance?``

SITE INSURANCE: comes with all maintenance plans – if your WordPress site is hacked, up to 4 hours of time to fix the site is included for free (a $400 + value). Please note: there is a 6 month waiting period for this feature to kick in IF YOUR SITE WAS NOT BUILT BY WEB IMAGE MEDIA.

 

INCLUDES HOSTING ISSUES: If there is an issue with hosting, developer will make contact with hosting company and handle issues (up to 1 hour per incident) on client’s behalf.

How are plans paid?

All WordPress maintenance subscription plan links above will open in PayPal.  Subscription plans can be canceled at any time through your PayPal account.  Subscriptions are paid monthly on an automated basis through PayPal on whatever payment platform you choose within your PayPal account. Paid subscriptions are non-refundable for the term paid but in some circumstances pro-rated amounts can be used toward other web site services.

Can I cancel or change my plan?

Yes, you can cancel your plan at any time and there are no long term contracts.  Paid subscriptions are non-refundable for the term paid but in some circumstances pro-rated amounts can be used toward other web site services.  Log in to your PayPal account to cancel.  If you would like to change your plan, please cancel your current plan, sign up for the new plan and then kindly send an email to alert us to this change.

What security plugins are used?

We use the most highly regarded security plugin from the leader in WordPress security.  For security reasons, we do not post this information publicly but will privately send the details of this service upon request.  Installation and monitoring of your site’s security is included in all plans.  There is an upgraded Premium version of the security plugin that can be added for an extra annual fee.  The main benefit to the Premium version is that we can block entire countries with high hacker activity from seeing your site at all… so instead of monitoring their hacker attempts, we block them from even being able to see the site to even try to hack in.  If you would like to add the Premium security version, please let us know and we will send you a discount link to add that to your plan for $99/year with no setup fee.  Regardless whether you use the regular or Premium version, maintenance and monitoring of either version is included in your plan.

What is a form archive?

Contact Form Data Archive: Ever wonder if you are getting all of the submissions customers make on your web site’s contact forms?  The Platinum, Ultimate and Ultimate XL plans include a spreadsheet of all form submissions so that you can ensure you received all emails via your web site’s forms and have an archive of all such enquiries.  This service is only available if you have a form on your web site and if access is given and maintained to the WordPress admin area.

What is the difference between the Ultimate Plan and the Ultimate XL Plan and why do I need one?

Ultimate & Ultimate XL Plan Details: these plans combine the regular monthly maintenance and security tasks with search engine optimization.  The difference between these plans is the amount of time spent on SEO: 2 hours for the Ultimate Plan and 4 hours on the Ultimate XL Plan.  Most businesses would like to work toward better search engine ranking and these plans work toward that goal!  If your WordPress web site was built by Web Image Media, you already have the foundation for great SEO!  But SEO shouldn’t stop once the site is built!  SEO is a constantly evolving set of tasks that requires strategy and constant tweaks to work toward the client’s ranking goals (i.e. to rank in Google for given keywords).  To work toward that goal, the developer will spend dedicated time on a specific SEO topic / task each month at developer’s discretion such as:

 

  • site tweaks (both in the code and visible on the site),
  • meta tags,
  • heading, title and html tags
  • image tags (title, alt and link tags),
  • ranking,
  • reports,
  • sitemaps (creation, update and submission),
  • keywords,
  • keyword pages (creating extra pages on your site dedicated to each keyword),
  • backlinks (who is linking to you and are they good sites? if not, we will ‘disavow’ them because bad links can hurt your ranking),
  • site suggestions (what else can we do to improve?),
  • webmaster tools,
  • social media sharing optimization,
  • Google Business Listing,
  • Google Search Console
  • and more!

 

All efforts are focused toward better performance and search ranking without client request – get better search rank on autopilot!

The Ultimate and Ultimate XL Plans are a great option for clients who want to let the developer make SEO tweaks without the client having to think about it.  There is a $199 setup fee for either plan, which includes keyword strategy and preliminary ranking reports, as well as site backup and software updates, if needed, to get us started on the right foot and lay out a strategy for what keywords we want to focus on.

DISCLAIMER / Site requirements:

  • BACKUPS: server / database backup can only be performed if access is given and maintained to hosting AND WordPress admin area.
  • PHP VERSION UPDATES: PHP version can only be updated if access to the hosting account is provided AND PHP upgrade is available AND compatible to your particular web site and hosting server.
  • PLUGIN INSTALL / UPDATES: Recommended plugins can only be installed and maintained as long as they are compatible with the site’s current configuration (theme, other plugins, server, etc.).
    • OBSOLETE PLUGINS: Some plugins become obsolete if the author of a plugin stops maintaining it.  In the instance where a plugin is not compatible or becomes obsolete, developer will recommend alternatives.  If an obsolete plugin will require design changes due to stopping the use of that plugin, a quote for services to remedy that issue will be presented.
  • THEME UPDATES: a theme can only be updated IF an update is made available by the theme’s author AND access to the hosting control panel is provided AND access to the theme source file is available AND the theme is compatible with the latest version of WordPress.
    • OBSOLETE THEMES: Some themes become obsolete (are not updated or are not made available by the theme’s author). In those instances, developer will make recommendations for a redesign of the site with a new theme.  Theme changes are not included in any plan.
  • LIMITATIONS: Please be aware that Web Image Media (developer) is not the author/creator of WordPress software, plugins, themes or hosting and that all updates to those parts of a web site require that the makers of those items continue to provide the updated files (much like a car mechanic can install a new part or fix a recall only if the fix is made available to the mechanic). Developer cannot update software, plugins or themes if the author/creator of those things either stops updating the item or does not make it available.  Similarly, while developer can assist with any issues with hosting, developer is not the hosting company and is at the host’s mercy as much as the client is.

Maintenance Plan Offerings Subject To Change:

The services provided in each tier of maintenance plans may change at any time and client will be notified promptly to any such change.  All plans may be canceled at any time – there are NO long term commitments.